Eircom 2024
Eircom customer service manuals warned staff not to obey law, court told The Irish Times
Eir Blasted a as “Disgrace”, After Service Staff Were Allegedly Instructed to Break Customer Complaint Laws CX Today
Regulator seized thousands of records during surprise search of Eircom's offices last summer TheJournal.ie
Judge slams Eircom for ‘disgraceful’ threat to customer care workers Irish Mirror